Which of the following is also one of Our Three Promises?

• A. Keep the sales floor clean
• B. Accept product returns within 60 days
• C. Maintain promotional signage in the store
• D. Prevent stock shortages of advertised items

Answer: (D)

The main idea being tested is the commitment to keeping advertised items in stock. Preventing stock shortages of advertised items directly fulfills that promise: when customers see something in an ad, they expect to be able to buy it. If stock runs out, it breaks that trust and undermines the value of advertising, so ensuring availability is the clearest way to deliver on the promise.

While a clean sales floor, accepting returns within a window, and maintaining promotional signage are important operational standards, they don’t capture the same explicit commitment to guaranteeing that advertised items are stocked. They support the shopping experience, but the promise in question is specifically about preventing stockouts of items shown in promotions.