Which of the following is NOT among the things you should be doing as you tidy?

• A. Identifying items with numerous inquiries from customers
• B. Checking how busy the fitting room is
• C. Observing which items customers constantly pick up and look at
• D. Checking for missing SKUs and shortages

Answer: (B)

Tidying on the sales floor is about keeping displays neat, stock in place, and using what you observe from customers to present items effectively. Noticing which items customers repeatedly pick up and examine helps you spot popular products and place them where they’re easy to reach. Recognizing items that generate lots of inquiries signals where signage or staff attention is needed to guide shoppers. Checking for missing SKUs and shortages keeps shelves accurately stocked and prevents gaps in the assortment. Checking how busy the fitting room is isn’t a tidying task—it’s more about store operations and managing flow and service. So while tidying, you focus on organization and inventory, not on measuring fitting room busyness.