Which of the following is allowed to post on social media by staff?

• A. Blog posts about yourself
• B. Facebook posts containing information about customers who visited the store
• C. Tweets containing undisclosed or unreleased confidential info
• D. Posts containing priorities where the campaign info the following week are visible

Answer: (A)

Posting on social media should protect customer privacy and keep confidential information secure. Sharing a blog post about yourself is allowed because it is a personal expression that doesn’t reveal internal details or customer data, provided you’re not implying company endorsement or misrepresenting your role.

The other options cross lines: posting information about customers would infringe on privacy and consent; sharing undisclosed or unreleased confidential information breaches confidentiality; and revealing campaign priorities for next week exposes internal plans and could harm the company. In practice, stick to personal content and avoid anything that could disclose sensitive business or customer information, following the organization’s social media guidelines.